McKinsey Global Surveys
McKinsey Global Surveys
McKinsey Global Surveys
Conducting research with global executives on the pressing business, economic, and management issues they face.
Conducting research with global executives on the pressing business, economic, and management issues they face.
Since 2004, McKinsey Global Publishing’s survey team has polled our panel of thousands of executives and managers to generate new and distinctive insights on today’s critical business topics. The findings from our surveys help business leaders to understand best practices, compare their companies’ ways of working and performance with a global benchmark, and make informed and effective decisions.
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Why accelerated resource allocation matters in the age of AI
Why accelerated resource allocation matters in the age of AI
July 6, 2026 - In an era of rapid AI disruption, the winners may not be the companies that predict the future most accurately, but those that learn, reallocate resources, and adapt faster than their competitors.
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Participate in our research
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The age of AI
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
The age of AI
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
How KPN is building an agentic AI engine for customer care
June 24, 2026 - By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency,...
McKinsey’s Global Survey Panel is a community of more than 33,000 participants around the world. Members of the panel receive an exclusive first look at the survey results before they are published, as well as membership in a private LinkedIn group and immediate access to carefully curated McKinsey knowledge on the survey topic.
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About us
Heather Hanselman is a senior editor in McKinsey’s Atlanta office, and Daniella Seiler is an executive editor in the Washington, DC, office.
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Ready to Optimize Your Packaging?
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Our team of experts is ready to help.
Custom engineering for your specific needs
Free sample testing and evaluation
Technical support from industry experts
Email address
Submit
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© 2026 Newton. All rights reserved.